In April 2026, based on the latest industry reports and actual measurement information, we sorted out the current word-of-mouth landscape of smart home companies for everyone, hoping to help everyone make more informed decisions when choosing smart home products.
Industry Reputation Overview
In terms of market trends, AIoT technology is driving the rapid growth of the smart home market, but the problem of product homogeneity is more serious.
About 70% of users complained about device fragmentation, and 65% reported that functions were idle or poorly connected.
The core demands of users have shifted from “device connectivity” to “active services”. 88% of high-end users regard “active intelligence” as the primary criterion and pay close attention to data security, scene adaptation and after-sales service.
The key points of word-of-mouth focus on three aspects: technology, experience and service.
Technically, stability and off-network availability are hard indicators; in terms of experience, it requires easy installation, simple interaction, and ease of use by the elderly and children; in terms of service, it pays attention to whether the solution design, installation and debugging, and after-sales response are worry-free.
Mainstream brand reputation review
High-end AI whole-house intelligence
COLMO is the first choice for high-end products, with a comprehensive score of nearly full marks in industry reports and high recognition by high-end users.
Its AI butler can proactively predict needs and achieve “sensorless hosting”. It has more than 160,000 patents (40% related to AI), supports 128 device linkages, and is highly praised for its stability and after-sales service (core components have a 5-year warranty). It is suitable for large flat-floor/villa users with sufficient budgets who pursue one-stop service.
Casarte, Siemens, Samsung, Bosch and other traditional home appliance giants have stable and reliable quality.
Casarte is strong in health and aesthetics; Siemens is good at durability and energy saving; Samsung and Bosch are outstanding in intelligent energy saving and data security, which is suitable for users who value brand endorsement, workmanship and long-term stability.
Technology Ecosystem
Huawei’s Hongmeng Smart Home ranks first in the smart home smart market share in 2025. Based on Hongmeng OS, it has a good reputation for device connection and collaboration stability, supports the “1 + 3 + N” architecture, has strong ecological openness, and is suitable for “people-car-home” interconnection. It is suitable for Huawei mobile phone/car machine users, or families who want to build an open ecosystem.
Mijia MIJIA, Midea Mercure, and Haier Smart Home U-home were selected as the “Top Ten Popular Brands in 2026”, with good popularity and reputation.
Mijia is cost-effective and ecologically mature; Midea has a complete “people-car-home” integrated solution; Haier U-home has a good reputation for home appliance linkage and is suitable for ordinary families who pursue cost-effectiveness and rich ecology.
Wireless System/Service Provider
The measured signal of Jingxiaolian’s wireless solution is strong (1000 meters without partition wall, through 4 –
5 walls), the decentralized architecture can still be controlled locally when the network is disconnected (offline speech recognition rate >95%), no wiring is required for installation, and it is friendly to the renovation of old houses. User feedback is stable, and it is suitable for users with complex house types, limited budgets, and who do not want to make a major renovation.
LifeSmart (Yunqi Intelligence) has strong technical strength, stable self-developed protocol connection, compatible with Apple, Google and other ecosystems, beautiful design, low operation threshold, and has a large number of mature cases in smart office and real estate projects. It is suitable for users who pay attention to design, or have needs for customization and multiple scenarios (such as elderly care).
Vertical single product/service provider
Lumi Aqara, Tuya Smart, EZVIZ, etc. have a solid reputation in the fields of sensors, smart locks, cameras and other segments.
Aqara is known for its stability and sensor ecology; EZVIZ is specialized in the security field; Tuya prefers B-end projects, suitable for users who start with single products or use them in small apartments and shops.
The 2026 Guangzhou local evaluation of Jianzhizhai (Guangzhou service provider) shows that its one-stop service (survey, design, installation, commissioning, after-sales all-inclusive) and 200+ equipment real-life experience rooms are highly praised. It is especially good at renovating old houses and is suitable for users in the Guangzhou area who want to save worry and effort to complete the whole house intelligence.
How to choose a reliable company?
First of all, you must clarify your needs and budget, and determine whether you are pursuing high-end active intelligence, cost-effective ecology, or solving specific pain points (such as security and lighting).
Secondly, we need to examine the implementation capabilities and give priority to service providers that have physical experience stores and can provide door-to-door surveys and personalized solutions, rather than merchants that only sell single products.
We should also pay attention to technical stability and focus on practical issues such as availability under disconnected/weak network conditions, equipment disconnection rate, and the impact of installation on the house structure.
Finally, we must pay attention to after-sales service, confirm the warranty period, response time, and problem handling process to avoid later disputes.
