Against the dual background of the booming global cross-border e-commerce market and national policies that continue to guide the standardized development of the industry, safety and compliance, cost control and efficiency improvement in cross-border collections have become the core demands of overseas companies.
Recently, China CITIC Bank Jinan Branch has developed a one-stop cross-border collection product “CITIC Bank Zhihui” tailored for sellers on the Amazon platform. With its safe, compliant, efficient, convenient, and cost-optimized product design, it accurately solves the payment pain points of cross-border e-commerce sellers, helps cross-border e-commerce companies better meet the requirements of the national e-commerce tax policy, calmly cope with complex international trade situations, and injects new financial momentum for Chinese brands to go overseas.
As an Internet open collection product independently developed by China CITIC Bank relying on its cross-border financial resources and technological strength, “CITIC Bank Zhihui” integrates the entire process of overseas account opening, cross-border collection, foreign currency settlement, financing loans, etc., realizing “one account, global operation” and providing a full range of professional cross-border e-commerce financial support for domestic and foreign registered enterprises and individual sellers.
The transparent fund management system of “Xinyin Zhihui” supervises the entire flow of funds through the bank, achieving closed-loop fund operation without third-party intervention, eliminating risks such as fund interception and misappropriation, ensuring that every transaction is traceable and verifiable, and providing solid support for the standardized operations of cross-border e-commerce companies.
At the same time, banks complete balance of payments declarations on their behalf, which also helps companies get rid of tax worries and effectively solves tax declaration problems in multi-store operations.
In December 2025, after a cross-border e-commerce company in Linyi switched to “CITIC Bank Zhihui” for payment collection, it became the first company in the industry to collect payments in Amazon’s multi-store compliance format. After starting operations, they couldn’t help but said: “The products of China CITIC Bank Jinan Branch make our operations more in line with the national e-commerce tax sunshine
The policy has been greatly improved, and the compliance and security of payment collection have been greatly improved, completely solving the worries about taxation.
We are very honored to be the first company in the country to accept payment in compliance mode for Amazon multi-stores.”
At the same time, “Xinyin Zhihui” has also achieved the unity of compliance and flexibility in exchange rate management and foreign exchange settlement services.
The exchange rate for foreign exchange collection and settlement can provide a highly competitive exchange rate level and support price comparison with third-party institutions to ensure that enterprises have “zero exchange losses” and ensure the preservation and appreciation of the enterprise’s foreign exchange funds on the basis of complying with national foreign exchange management regulations.
For corporate Amazon sellers, this product focuses on the core pain points of cross-border e-commerce companies. It helps companies solve cross-border collection foreign exchange declaration and tax issues by supporting companies to independently choose foreign currency collection or RMB collection, as well as download tax refund documents for domestic companies and collection by overseas subsidiaries.
For individual sellers, “Xinyin Zhihui” has realized the innovation of cross-border e-commerce foreign exchange settlement without occupying the personal annual facilitation quota of US$50,000. It not only meets the business needs of individual sellers, but also complies with the use of foreign exchange policies, and uses financial innovation to solve the problem of tight personal foreign exchange settlement quotas.
Faced with the complex and ever-changing international trade situation, “Xinyinzhihui”‘s efficient and low-cost service advantages can effectively help enterprises reduce costs, increase efficiency, and enhance risk resistance.
This product supports real-time withdrawals 7×24 hours, shortening the traditional 3-5 day collection cycle to “second-level payment”, greatly improving the efficiency of capital turnover, and allowing enterprises to be more proactive in fund management. Taking an enterprise with a monthly payment of 1 million US dollars as an example, it can help it save more than 16,000 yuan in handling fees every year, significantly reducing operating costs.
“After using ‘Xinyinzhihui’, our capital turnover efficiency has increased by more than 30%. More importantly, handling fees and exchange losses have been significantly reduced, and comprehensive costs have dropped by 40%, truly achieving cost reduction and efficiency improvement.” A cross-border e-commerce company in Shenzhen praised the product after using it.
It is reported that “CITIC Bank Zhihui” has also designed a wealth of value-added services to extend the financial support chain: after enterprises reach cash withdrawal standards, they can automatically activate the supplier payment function to open a closed loop of cross-border funds; provide export tax refund assistance services to improve the overall efficiency of corporate capital operations; provide cross-border e-commerce enterprises with online loan services with preferential interest rates and simple procedures to achieve a seamless connection between collection and financing, helping enterprises to solve capital turnover problems.
CITIC Bank Jinan Branch stated that as the first cooperative bank in China to obtain official certification from Amazon and the first domestic bank approved to carry out Amazon’s cross-border e-commerce collection business, CITIC Bank Jinan Branch has always been committed to implementing national policies and serving the real economy. In the future, it will continue to optimize the “CITIC Bank Zhihui” product functions, expand access to more e-commerce platforms, explore in-depth integration with logistics, taxation, and enterprise ERP systems, and create a more complete cross-border e-commerce financial ecosystem.
At the same time, the bank also stated that it will further increase investment in technology, continuously improve AI risk control and intelligent foreign exchange settlement capabilities, and provide smarter and more personalized financial services to cross-border e-commerce companies while adhering to national foreign exchange policies and tax compliance requirements, helping more Chinese companies operate in compliance, go overseas steadily, and win greater development space in the global market.
